Hezhu website, Hezhu Company and its affiliated businesses (hereinafter collectively referred to as "we" or "Hezhu") attach great importance to protecting the personal information and privacy of users (hereinafter collectively referred to as "users" or "you") who use our Internet products and services (hereinafter collectively referred to as "Hezhu Internet Services"). When you use Hezhu Internet services, we may collect and use your relevant personal information. We hope to explain to you the relevant matters such as the corresponding processing rules when we collect and use your relevant personal information through the Hezhu Internet Service Privacy Policy (hereinafter referred to as the "Policy"), so as to better protect your rights and interests.
This privacy policy is formulated with full consideration of your needs. You have a comprehensive understanding of our personal information collection and usage practices, while ensuring that you ultimately have control over the personal information provided to us. If you do not agree with the contents of this policy, it may cause our Internet products and services to fail to operate normally, and you should immediately stop accessing/using our products and or services. When you use or continue to use Hezhu Internet services, you agree that we collect, use, store and share your personal information in accordance with this policy (including the updated version).
If you have any questions, please contact us.
1、 Acquisition and Use of Personal Information
In this privacy policy, "personal information" refers to data that can identify a specific individual through the information itself or through association with other information. We collect your personal data for different purposes during your interaction with us, which may include browsing our website and configuring our website settings. We collect users' personal information mainly to optimize and build Internet services, provide users with personalized services, and improve user satisfaction.
（1） Collection and acquisition of personal information and methods
1. Information provided by the user: including the information provided by the user when using and building the Internet service platform and system, and the information that we agree to keep; Shared information provided to other parties through Hezhu Internet service platform and system, including but not limited to information uploaded or released in public areas visible to other users;
2. Information agreed to be shared: Information shared with us by other parties authorized by the user;
3. Information we obtain: information we collect, summarize and record when you use Hezhu Internet services, such as login logs, location information, IP information, equipment information, etc;
（2） Use of personal information
1. During the login process of some individual services, if you provide other additional information (such as your name, region, work unit, etc.), it will help us to provide you with personalized recommendations and better service experience, but if you do not provide these information, it will not affect your basic functions of using and building Internet services.
2. Improve our products and services
In order to maintain and improve the quality of our products or services, and provide personalized services to you, we may collect and use your information in compliance with legal regulations and with your specific authorization. For example, based on your browsing and search history, product information, location information, etc., we recommend or display product/service information that you may be interested in, or showcase personalized products and services to you through the system.
In addition, we may collect the information you provide to us when participating in product/service surveys, reviews, and events, in order for you to initiate user suggestions and complaints, as well as for us to optimize the quality and process of customer service.
3. Contact you
Sending you information about products and services that you may be interested in; You are invited to participate in Hezhu Internet service activities (including promotional activities), market surveys or satisfaction surveys; Or send you marketing messages and other important notifications. If you do not wish to receive such information, you can contact us at any time to unsubscribe. You can send an email to hezhugbroup # 163.com (change # to @) to contact us for processing.
4. Provide you with security guarantees
In order to improve the security of your use of the services provided by us, protect your or other users' or the public's personal and property security from infringement, better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion, and more accurately identify violations of laws and regulations or agreements and rules related to building Internet services, we may collect, use, or integrate your browsing information, device information, log information, and information obtained your authorization or shared according to law to protect your, other users, our legal rights and interests, and record some links that we believe are risky.
5. Other uses
You understand and agree that after collecting your personal information, we may use technical means to de identify the data, and the de identified information will not be able to identify your identity. In this case, we have the right to use the de identified information to analyze and commercialize the user database without obtaining your consent separately.
Please note that if we want to use your personal information for purposes not specified in this policy or collect additional personal information not mentioned, we will obtain your consent separately through page prompts, interaction processes, website announcements, or other means. Once you agree, such additional uses will be considered part of this policy, and such additional information will also be subject to this policy.
2、 The use of cookies
To ensure the normal operation of the website, we sometimes store small data files of cookies on computers or mobile devices. Cookie is a plain text file stored on a computer or mobile device by a network server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, as well as some numbers and characters. With the help of cookies, websites can store user preferences and other data. By using cookie technology, we can provide you with more thoughtful personalized services and allow you to set specific service options.
We enable cookies for the same purpose as most websites or Internet service providers, that is, to improve the user experience. Other third parties may set cookies on our website, such as Google and Baidu. They use cookies to receive IP address, browser configuration related information, and access information, but do not collect your personal identity information. They use cookies to understand your interaction with the website. You can learn how these third parties apply cookies by visiting their website.
You can manage or delete cookies according to your preferences. For more details, please refer to AboutCookies.org. You can clear all cookies saved on your computer, and most web browsers have a feature to block cookies. But if you do so, you will need to personally change the user settings every time you visit our website.
3、 Sharing, transfer or disclosure of personal information
（1） Share
We will not share your personal information with any third party outside of HeZhu, except in the following circumstances:
1. Obtaining your explicit consent or authorization in advance;
2. We may share your personal information with external parties in accordance with laws and regulations, mandatory requirements from government authorities, or judicial rulings;
3. Share your information with partners to realize the functions of our products and/or services, so that you can use the services you need normally. For example, Hezhu Internet service platform has access to a wealth of third-party services. When you choose to use the third-party service, you authorize us to provide this information to the third-party service platform or service provider, so that they can provide services to you based on the relevant information;
4. To achieve the purposes described in the first article of this policy, "Acquisition and Use of Personal Information";
5. Fulfill our obligations and exercise our rights under this policy or other agreements we have reached with you;
6. Within the scope permitted by laws and regulations, we may exchange information with other companies and organizations in order to comply with the law, protect our and our affiliates or partners, you or other users, or the public interest, property, or safety from harm, such as to prevent illegal activities such as fraud and reduce credit risk. However, this does not include information sold, rented, shared, or otherwise disclosed for profit in violation of the commitments made in this policy;
7. Provided in accordance with the individual service agreement (including electronic agreements signed online and corresponding platform rules) or other legal documents agreed upon with you;
8. We will only share your personal information for lawful, legitimate, necessary, specific, and clear purposes. We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to handle the information in accordance with our instructions, this policy, and any other relevant confidentiality and security measures.
（2） Transfer
We will not transfer your personal information to any company, organization, or individual other than HeZhu, except in the following circumstances:
1. Obtain your explicit authorization or consent in advance;
2. Meet the requirements of laws, regulations, legal procedures, mandatory government requirements, or judicial rulings;
3. If we or our affiliated companies are involved in mergers, divisions, liquidations, acquisitions or sales of assets or businesses, your personal information may be transferred as part of such transactions. We will ensure the confidentiality of such information at the time of transfer and require new companies or organizations holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
（3） Public disclosure
We will only publicly disclose your personal information in the following circumstances:
1. Obtain your explicit consent;
2. Based on laws and regulations, legal procedures, litigation, or mandatory requirements from government regulatory authorities.
（4） Exception
According to relevant laws and regulations, collecting your information in the following situations does not require your authorization and consent:
1. Directly related to national security and defense security;
2. Directly related to public safety, public health, and major public interests;
3. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4. For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;
5. Personal information that you disclose to the public on your own;
6. Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
7. Necessary for signing and fulfilling contracts according to the requirements of the personal information subject;
8. Necessary for maintaining the safe and stable operation of the provided products or services, such as detecting and handling product or service failures;
9. Other circumstances stipulated by laws and regulations.
10. According to legal regulations, sharing and transferring personal information that has undergone de identification processing, and ensuring that the data recipient cannot recover and re identify the personal information subject, does not constitute external sharing, transfer, or public disclosure of personal information. The storage and processing of such data will not require separate notification to you and your consent.
4、 Preservation and Protection of Personal Information
（1） Retention period
We will retain your personal information in accordance with laws and regulations such as the Cybersecurity Law, and only for the period necessary for the purposes described in this policy and within the time limit required by laws and regulations.
（2） Save Region
Your personal information is stored within the territory of the People's Republic of China. If some products or services involve cross-border transactions, we need to transmit your personal information outside the country. We will strictly comply with the provisions of laws and regulations and ensure the security of your personal information.
（3） Security measures
We will collect, use, store, and transmit user information in accordance with mature security standards and specifications in the industry, and inform you of the purpose and scope of the use of relevant information through user agreements and privacy policies.
2. We attach great importance to information security and will adopt reasonable and feasible security measures and technical means that comply with industry standards to store and protect your personal information, in order to prevent your information from being lost, accessed without authorization, publicly disclosed, used, modified, damaged, lost or leaked. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; We will use trusted protection mechanisms to prevent data from being maliciously attacked.
3. We will cultivate employees' awareness of data security and provide training and assessment on security capabilities to strengthen their understanding of the importance of protecting personal information. We deploy access control mechanisms to authenticate and control the permissions of employees who process personal information. We also sign confidentiality agreements with employees and partners who come into contact with your personal information, clarifying job responsibilities and codes of conduct to ensure that only authorized personnel can access your personal information. If there is any violation of the confidentiality agreement, relevant responsibilities will be pursued.
4. We remind you that the Internet is not an absolutely secure environment. When you interact with other users through email, SMS, etc., you are not sure whether the third-party software has fully encrypted the transmission of information. Please pay attention to ensuring the security of your personal information. We recommend that you do not send personal information in this way to avoid personal information disclosure. Please use a complex password to assist us in ensuring the security of your account and personal information.
（4） Security incident notification
1. To cope with the potential risks of personal information leakage, damage, and loss, we have established corresponding security systems, clarified the classification and grading standards for security incidents and vulnerabilities, and corresponding processing procedures. We have also established a dedicated emergency response team for security incidents. In accordance with the requirements of security incident handling standards, we have activated security plans for different security incidents, conducted stop loss, analysis, positioning, formulated remedial measures, and collaborated with relevant departments to trace and crack down on them.
2. After an unfortunate information security incident occurs, we will promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you in accordance with legal requirements. We will also promptly inform you of the relevant information of the event through email, letter, phone, push notifications, and other means. If it is difficult to inform the information subject one by one, we will adopt a reasonable and effective way to publish an announcement. At the same time, we will proactively report the handling of information security incidents in accordance with regulatory requirements.
5、 User Rights
According to relevant laws, regulations, standards in China, as well as common practices in other countries and regions, we guarantee that you exercise the following rights over your personal information:
（1） Access, update, and delete
We encourage you to update and modify your personal information to make it more accurate and effective. You can access your personal information through Hezhu Internet service, and complete or require us to modify, supplement and delete it according to the management method of corresponding information. We will take appropriate technical means or provide contact channels for submitting applications to ensure that you can access, update and correct your personal information or other information provided when using Hezhu Internet services.
When accessing, updating, correcting, and deleting the aforementioned information, we may require you to verify your identity to ensure information security. If you would like to inquire, modify or delete some of your information, please send an email to hezhugroup# 163.com (# changed to @) to contact us for processing. We will reply to your request within 30 days.
（2） Public and Sharing
Many of our services allow you to publicly share your relevant information not only with your social network, but also with all users using the service, such as the information you upload or publish in the use of Hezhu Internet services, as well as location data and log information related to these information. As long as you do not delete the information you have publicly or shared, the relevant information may remain in the public domain; Even if you delete shared information, the information may still be independently cached, copied, or stored by other users or third parties beyond our control, or kept in the public domain by other users or such third parties. If you disclose or share information through the above channels, resulting in the leakage of your information, we will not be held responsible. Therefore, we remind and ask you to carefully consider whether to disclose or share your information through the above channels.
（3） Change the scope of your authorized consent
You can choose whether to disclose information. Some information is necessary for Hezhu Internet services, but most other information is provided by you. You can change the scope of your authorization for us to continue collecting information or revoke your authorization by deleting information, disabling device functions, and other means.
After you revoke your authorization, we are unable to continue providing you with the services corresponding to the revocation of authorization, and we will no longer process your corresponding information. But your decision to revoke authorization will not affect the information processing previously carried out based on your authorization.
6、 Personal data of minors
Any minor participating in online activities should obtain the consent of their parents or legal guardians (hereinafter referred to as "guardians") in advance. We will protect the relevant information of minors in accordance with relevant national laws and regulations. If you are a minor, please notify your parents or guardians to read this policy and seek their consent and guidance before submitting personal information.
7、 Third party service providers and their services
To enhance your service experience, you may receive content or network links provided by third parties outside of HeZhu. We have no control over such third parties. You can choose whether to access or use links, content, products, and services provided by third parties. We cannot control the privacy and data protection policies of third parties, and such third parties are not bound by this statement. Before submitting personal data to a third party, please refer to the privacy protection policy of the third party.
8、 Policy Update
We may update or modify this policy from time to time based on changes in our services or data processing. If updated, we will publish the latest version of the privacy statement on the HeZhu website and it will take effect immediately upon publication. We suggest that you regularly review this statement to stay informed of any changes. If we make any significant changes to this statement (changes in the scope of personal data collected and the purpose of use), we will notify you through appropriate channels and obtain your consent.
9、 Contact Us
If you would like to contact us, please do so through the following methods:
Contact Information hezhugroup@163.com
Latest update time: May 2025
